Terms of Service

Effective Date: 23.08.2025
Last Updated: 23.08.2025

1. General Terms

By accessing vocearomanilor.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Vocea Românilor's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

• Modify or copy the materials;
• Use the materials for any commercial purpose, or for any public display;
• Attempt to decompile or reverse engineer any software contained on the website;
• Remove any copyright or other proprietary notations from the materials.

3. Services and Appointments

Vocea Românilor offers information services and the ability to book appointments.

• Accuracy of Information: Users must provide accurate and complete information when filling out forms.
• Appointment Cancellations: While we strive to honor all booked appointments, we reserve the right to reschedule or cancel appointments due to unforeseen circumstances.

4. Definitions and Acceptance

• “Account” means the user profile you create to access restricted features of the Services.
• “User Content” means any text, documents, files, images, or other materials you upload to or submit through the Services.
• “Personal Data” has the meaning given in the GDPR.
• “Cookies” are small data files placed on your device when you visit the Site.

By creating an Account, you represent and warrant that you are at least eighteen (18) years old or have obtained the verifiable consent of a parent or legal guardian. You certify that all information you provide is accurate, complete, and up-to-date, and you agree to maintain and promptly update such information. You are responsible for safeguarding your login credentials and for all activities that occur under your Account.

5. User Conduct and Content

• You agree to use the Services lawfully and ethically. You must not upload, post, or otherwise transmit any User Content that is defamatory, obscene, harassing, hateful, infringing on intellectual property rights, fraudulent, or otherwise unlawful.
• You must not interfere with or disrupt the operation of the Site or attempt to gain unauthorized access to any part of our systems.
• You represent and warrant that you own or control all rights in your User Content and that you have the necessary licenses to grant us the rights set forth below.

6. User Content License and Intellectual Property

• Subject to your compliance with these Terms, you retain all ownership rights in your User Content. By submitting User Content, you grant Vocea Românilor a perpetual, worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate, and display such User Content solely to provide and improve the Services.
• All other content on the Site—including text, graphics, logos, icons, images, and software—is owned by Vocea Românilor or its licensors and is protected under copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

7. Security, Retention, and Deletion

• We implement administrative, technical, and physical safeguards such as TLS encryption (in transit), AES-256 encryption (at rest), role-based access controls, routine vulnerability assessments, and encrypted backups in geographically redundant data centers.
• No security system is infallible. You remain responsible for maintaining local, secure backups of your User Content and for promptly notifying us of any suspected security breach involving your Account.
• We retain your data only as long as necessary to fulfill the purposes described herein, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your Personal Data or documents at any time; we will comply unless retention is required by law or necessary to protect our legal interests.

8. Service Availability, Maintenance & Support

• We strive to ensure high availability and prompt responsiveness, but we do not guarantee uninterrupted or error-free operation. Scheduled maintenance will be announced when feasible; emergency maintenance may occur without notice to address critical issues.
• Support is provided through the Site’s messaging interface and official email. While we endeavor to respond within reasonable timeframes, no specific response or resolution times are guaranteed.

9. Disclaimer

The materials on Vocea Românilor's website are provided on an 'as is' basis. Vocea Românilor makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

10. Limitations of Liability

In no event shall Vocea Românilor or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the website, even if Vocea Românilor has been notified orally or in writing of the possibility of such damage.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Germany and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

12. Miscellaneous Provisions

• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may freely assign our rights and delegate our obligations in whole or in part.
• Force Majeure: We are not liable for failures or delays resulting from events beyond our reasonable control, including natural disasters, strikes, acts of war, pandemics, or governmental actions.
• Severability: If any provision of these Terms is deemed invalid or unenforceable, the remainder of the Terms shall remain in full force and effect.
• Waiver: No failure or delay in exercising any right under these Terms will constitute a waiver of that right.
• Entire Agreement & Amendments: These Terms, together with our Privacy and Cookie Policies, constitute the complete agreement between you and Vocea Românilor regarding the Services. We may amend these Terms at any time by posting revised Terms on the Site; your continued use constitutes acceptance of those changes.

13. Contact Information

For questions, concerns, or to exercise your data-protection rights, please contact us via our Contact page or at:
Email: office@vocearomanilor.com
Postal Address:
Friedrich-Ebert-Straße 68
47179 Duisburg
Germany